to a service provider, known as a Managed Services Provider.
The MSP assumes an ongoing responsibility for 24hr monitoring,
managing and/or problem resolution for the IT systems within a company.
Offering discounted rates to active military, veterans, handicap,
senior citizens and non-profit organizations.
We can provide new or repair/upgrade your current computer systems.
Problems with your company network? Is it running too slow? Whatever
your networking needs are, we're here to help.
How to create, manage, secure and connect a partial or total remote
workforce. Giving your employees the oppurtunity to remotely connect
or login to your company network using a VPN or remote software.
Managed Services
Managed Services allows a business to offload IT operations to a service provider, known as a Managed Services Provider. The MSP assumes an ongoing responsibility for 24hr monitoring, managing and/or problem resolution for the IT systems within a company.
We provide 24hr Monitoring for Workstations and Servers, Managed Security and Networks, Anti-Virus, Back-up options, Remote Support and more.
If you’re looking for a new IT solution for your business, chances are you’re either frustrated with your current solution, you’ve outgrown you current situation, or you’ve heard about some new IT solutions that may benefit your company.
Technology has dramatically changed over the years... Why then do companies continue to use outdated methods to protect that technology? Let us help you!
A Short History about Managed Services:
Managed Services began with Fortune 500 companies and their huge networks. At the same time, hardware and software vendors were adding new and better ways for the systems to signal problems as early as possible. The first systems that could watch these tools and turn all the data into usable information were complex to manage, were geared only to large networks, and were prohibitively expensive for small business.
Systems then started to mature that allowed smaller companies to take advantage of the same features and benefits as the large companies. This technology started the Managed Services movement.
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not. In many small businesses, IT resources are limited and can be quickly overwhelmed.
If you fall behind in keeping up with things such as backups, patches and security, the odds greatly increase that you’ll face an IT outage or another problem down the road that will negatively impact your business.
Technical Support
We provide user-friendly assistance for companies and individuals having technical problems with computers, printers and networks and more. Our technical support team is composed of individuals that are familiar with the ins and outs of Microsoft Windows, Microsoft Office, a variety of computer systems and other hardware. With this knowledge, we are able to troubleshoot most problems that a user experiences. Technical support can be provided over the phone, through e-mail, remotely or on-site.
Networking & Hardware
You have a number of options when it comes to computer hardware. We can provide new or repair/upgrade your current computer systems. For example: Hard drives fail all the time and can be easily replaced. There are any number of options when it comes to replacing or upgrading your computer system. We are happy to answer any questions you may have when looking for a new computer.
Does your company need a new server or need more than one server? We can custom configure a server to best fit your business needs. Utilizing VMware a single physical system can house multiple servers for all your business requirements.
Problems with your company network? Is it running too slow or is there too much lag? Moving or building a new office? We can test, repair, upgrade or install a network to suit your company. Whatever your networking needs are, we're here to help.
Remote Workforce
Because of the COVID Pandemic, we have all been tossed into the world’s largest work-from-home experiment. And with it looking like this crisis will not be over soon, managing and supporting a partial or full remote workforce is the new normal.
In the past, remote workers have had a mixed feeling about working remotely. Companies have also experienced mixed results, and many began disbanding their remote workforces over the years.
But COVID-19 has changed everything!
Having the right technical infrastructure to allow secure access to the information and services you need to support and manage remote workers is vital.
Most companies and their employees are familiar with technologies like cloud computing, Microsoft Teams, Zoom, and Google. However, the right infrastructure is the key to a successful transition, and many small to medium sized companies fall a bit short in this area.
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About OC3 Technologies
Helping companies and individuals for over 30 years with all their technical support needs. We strive to provide an easy and user-friendly interaction to all our customers, regardless of a person's computer knowledge or lack thereof.
We believe there is a better way to provide support. A more valuable, less aggrevating way. Customer service is our top priority and we'll do everything we can to help you with all your technical needs.
We are obsessively passionate in our work. Our mission is to provide the best possible support, service and/or completion of a project in a timely fashion to all our customers.